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Delivery Information

1.1 Subject to Clause 1.2, the Goods will be delivered to you at your designated address (“Delivery Address”) within the Delivery Zone (as defined on “Delivery Schedule” ) on such date as specified in the Confirmation (“Delivery Date”). Delivery will normally be made between 9:00 a.m. to 6:00 p.m. on a weekday from Mondays to Fridays, or between 9:00 a.m. to 1:00 p.m. on Saturdays (excluding Hong Kong public holidays). For the avoidance of doubt, we will not make any delivery of Goods to any place that falls beyond the Delivery Zone. “Delivery Zone” shall mean anywhere within Hong Kong to the exclusion of all outlying islands, Lantau Island, Ma Wan etc and restricted area / zone where entry or access thereto requires specific permit or license.

1.2 In the event that the total price of the Order is HK$600 or more and the Delivery Address is within the Delivery Zone, we will deliver the Goods to you without delivery charge imposed. In the event that the total price of the Order is less than HK$600 and the Delivery Address is within the Delivery Zone, we will deliver the Goods to you at a delivery charge of HK$50 per Order per each delivery. Where delivery of the Goods is to be made to a Delivery Address fall outside the “Delivery Schedule”, such delivery shall contact our hotline +852 2598 8034 for special delivery arrangement and a delivery charge in advance as we shall advise.

1.3 We reserve the right to revise any terms of the delivery service (including but not limited to the Delivery Zone and the delivery charge) from time to time without prior notice. All delivery charges paid are non-transferrable, non-refundable and non-exchangeable for cash or goods once the Order is confirmed pursuant to Clause 2.4. (Refer T&C)

1.4 We will endeavor to deliver the Goods within 3 Working Days after the date of the Confirmation and subject to our “Delivery Schedule”. Notwithstanding the foregoing, time of delivery of the Goods shall not be of the essence in the Contract and are only our best estimation. We reserve the right to change the Delivery Date from time to time upon service of reasonable prior notice to you, whereupon you shall accept delivery of the Goods on such revised Delivery Date as we may advise. Under no circumstances shall we be liable to you for any delay (howsoever caused) in respect of the delivery of the Goods (whether or not the same has been notified to you). For the purpose of this Clause 5.4 (Refer T&C), “Working Day” shall mean a day which is not a Saturday or Sunday or a bank or public holiday in Hong Kong.

1.5 To protect your interest and as record of delivery, we will require you or your authorized representative, as the case may be, to produce your / his / her original identity card or identification document and written authorization (if applicable) and such other documents as we may require for verification upon delivery. We reserve the right to decline delivery of the Goods in the event that our request hereunder is not duly complied with.

1.6 You shall take delivery of the Goods on the Delivery Date or revised Delivery Date, as the case may be. In the event that you fail to take delivery of the Goods as required hereunder and without notifying us at least 48 hours prior to the Delivery Date or revised Delivery Date, we shall be entitled to, without prejudice to our other rights and remedies and at our sole and absolute discretion, store the Goods at such place as we shall determine until the date of actual delivery and claim reimbursements from you for all costs (including but not limited to storage and insurance) and expenses thereby incurred and an administration charge of HK$200 for each subsequent delivery.
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